Your home buying guide

Buy with us, get a refund at closing.

Frequently asked questions

Is your question not covered here? Call (888) 544-4239

But isn't it free to use an agent when you're the buyer? Commission

Actually, as the buyer, you end up paying the commission fees because the seller already factors in agent costs (around 6% of the total price) into the price of the home. So don't be fooled — while the money is coming out of the seller's escrow, you'll be paying for the property and the agent services in the end.

When do I get my refund?

Most people opt to have the refund paid as a credit to their escrow account at closing. This means as a buyer, you don't have to spend as much money out of pocket for a down payment and closing costs! Some buyers prefer to receive a check after escrow closes, which we can also accommodate.

I'm ready to make a move! How quickly can I get started?

Our team is available 7 days a week with best in class service. Just call (888) 544-4239 to speak with someone right away. Our response time is typically within 5 minutes during business hours (Mon-Fri 5am-8pm PT; Sat & Sun 8am-5pm PT.)

Does the buyer rebate program work with homes I find on other websites?

Yes. HomeBay.com has all the tools you need, but we can help you buy any property you find for sale on any website. Just come to us when you're ready to make an offer and we'll get started right away.

How does Home Bay's refund work?

In most cases, Home Bay refunds up to 10% of the buyer agent commission as a credit to buyer's escrow. You as the buyer, therefore, don't have to spend as much money out of your pocket for a down payment and closing costs. Some buyers prefer to receive a check after escrow closes, which we can also accommodate.

Is it easy to schedule home showings?

Yes, simply click "Schedule a tour" on any property for sale and schedule the date and time that works best for you. We will be in touch within minutes to confirm.

I'm just looking, should I get pre-qualified for a mortgage now?

As a buyer, it's a good idea to get pre qualified for a home loan before you start touring homes. Sellers will be more inclined to let you see their property if they know you can afford it.

How do I submit an offer?

If you already have a home you would like to purchase and don't have agent representation, we can strategically submit your offer, negotiate and manage the paperwork. Just give us a call to start the offer process (888) 544-4239.